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Privacy, Compliance & Security Policy

Privacy Policy

Xlr8leads Pty Ltd values your privacy and is committed to protecting your personal information. This policy explains how we gather, use, and protect your data. By using this website, you consent to the practices described herein. For additional terms regarding your use of this website, please refer to our Terms of Use.

Compliance with Australian Regulations

We comply with the Australian Spam Act 2003 and Privacy Act 1988, which set stringent guidelines for handling personal information and electronic communications.

*Spam Act 2003: This law regulates the sending of commercial electronic messages, requiring consent, accurate sender information, and an option to unsubscribe. We ensure all our communications comply with these requirements.

*Privacy Act 1988: This law mandates how we collect, use, disclose, and secure personal information. We implement measures such as data encryption, access controls, and regular audits to safeguard your data.

Cybersecurity Management

We partner with industry leaders like Go High Level, Cloudflare, AWS, OpenAI, and Zapier to enhance our cybersecurity framework.

*Platform Security Measures: Go High Level and Cloudflare provide robust security features, including encryption of data in transit and at rest, multi-factor authentication (MFA) for user access, and regular security updates.

*Data Protection: AWS offers secure infrastructure services, including Virtual Private Clouds (VPCs), security groups, and encryption mechanisms to protect our systems and data stored on the cloud.

*Access Control: Access to our platforms is controlled through robust authentication mechanisms like MFA and Role-Based Access Control (RBAC), limiting permissions based on the principle of least privilege.

*Secure Development Practices: Our development team adheres to secure coding practices recommended by the Open Web Application Security Project (OWASP) and conducts regular security assessments using tools like the Open-Source Security Testing Methodology Manual (OSSTMM).

*Incident Response and Monitoring: We have proactive incident response procedures and monitor our systems using Security Information and Event Management (SIEM) solutions to detect and respond to security incidents promptly.

*Employee Training: Regular cybersecurity training is provided to all employees, including phishing awareness, password security, and safe browsing practices.

*Compliance: We comply with regulations such as GDPR and PCI DSS and follow frameworks like ISO 27001 to maintain high standards of cybersecurity.

Database Reactivation

Database reactivation involves re-engaging with contacts in your database who have become inactive over time. This process is crucial for maintaining an updated and engaged audience, ensuring that communications remain relevant and compliant with legal standards.

*Consent and Permissions: We ensure that the contact lists provided for database reactivation have been vetted, ensuring that recipients have given consent to receive communications. This initial consent aligns with the requirements set forth by the Spam Act 2003 and Privacy Act 1988.

*Data Minimization and Security: We adhere to principles of data minimization, ensuring that only necessary information is collected and securely stored. Our systems undergo regular audits and monitoring to detect and mitigate potential security risks, as stipulated by these regulations.

By aligning our practices with these regulations, we demonstrate our commitment to maintaining the highest standards of privacy and data protection for your peace of mind.

Data Collection and Use

*Personal Information: We collect personal information such as your name, address, email, and phone number when you interact with us.

*Non-Personal Information: We collect non-personal information from your web browser, which cannot identify you individually.

*Cookies and Technologies: We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences and recognize you on subsequent visits.

Use and Sharing of Personal Information

*Usage: Your personal information is used to provide access to our services, respond to your requests, bill you for products or services, and improve our offerings.

*Sharing: We do not share your personal information with unrelated third parties without your consent, except as required by law. We may share information with companies we hire to perform services on our behalf, but they are not permitted to use your information for other purposes.

Security

We implement accepted standards of technology and operational security to protect your personal information from loss, misuse, alteration, or destruction. Only authorized personnel and third-party vendors have access to your information, and they are required to maintain its confidentiality.

Links

Our website contains links to other sites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing them with personal information.

Public Discussions

Information posted in public forums on our site becomes public. Please do not post sensitive information. We are not responsible for any third-party actions or policies regarding information disclosed in public forums.

User Access and Deletion

You have the right to access, correct, update, or delete your personal information. To do so, please contact us at

b2b@xlr8leads.com. You can also unsubscribe from our mailing lists or registrations on the website.

Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.