Terms of Service
Last updated: 20 September 2025
1. Acceptance of Terms
By accessing or using the services provided by XLR8Leads Pty Ltd (“XLR8Leads”, “we”, “us”, or “our”), you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree, you may not use our services.
2. Regulatory Compliance
You agree to use our services in compliance with all applicable laws and regulations, including but not limited to:
Privacy and data protection laws
Anti-spam and communications laws
Consumer protection laws
Telecommunications regulations
This includes compliance with SMS, messaging, and voice regulations such as TCPA (US), CASL (Canada), Spam Act (Australia), GDPR (EU/UK), and other applicable laws.
3. Messaging & Communications Services
Our services may include SMS, email, messaging, voice, and automation capabilities.
By providing your contact details and valid consent, you agree to receive communications related to your account, service engagement, or inquiries.
You may opt out of marketing communications at any time by replying STOP, CANCEL, or UNSUBSCRIBE, or by following the opt-out instructions provided.
For help, reply HELP or contact [email protected]
Transactional or service-related messages may still be sent where required.
Where XLR8Leads communicates directly regarding its own products or services, XLR8Leads acts as the sender. Where messaging is delivered on behalf of clients, XLR8Leads acts as a service provider.
By submitting your details via our booking form and checking the required consent checkbox, you agree to receive SMS messages from XLR8Leads related to your enquiry, appointment confirmation, and requested follow-up information.
Message frequency may vary. Message & data rates may apply. You may opt out at any time by replying STOP.
SMS messages will only be sent where explicit consent has been provided.
4. Client Responsibilities
You are solely responsible for:
Ensuring that all contact data uploaded to our platform has been lawfully collected
Maintaining valid opt-in consent
Complying with applicable messaging and privacy laws
Ensuring your content is accurate, lawful, and not misleading
You must not use our services for spam, fraud, deception, or unlawful activity.
5. Acceptable Use
You agree not to use our services to:
Send unsolicited communications
Distribute unlawful, harmful, abusive, or deceptive content
Violate privacy or consumer protection laws
Engage in phishing, fraud, or impersonation
Infringe intellectual property rights
Harass or exploit individuals
6. Enforcement & Suspension
We reserve the right to monitor usage for compliance.
We may suspend or terminate access immediately if we believe you are:
Violating these Terms
Breaching applicable laws
Engaging in abusive or harmful conduct
Creating regulatory or carrier risk
We may report unlawful activity to relevant authorities.
7. Performance Disclaimer
We make no guarantees regarding results, performance, revenue, or outcomes.
Any examples, case studies, or projections are illustrative only and do not guarantee future results.
8. Data & Privacy
We implement appropriate safeguards to protect personal data in accordance with global privacy laws.
Our Privacy Policy governs how personal information is collected, used, and protected.
9. Limitation of Liability
To the fullest extent permitted by law, XLR8Leads is not liable for any indirect, incidental, or consequential damages arising from your use of our services.
10. Third-Party Services
Our services may rely on licensed infrastructure and technology partners. We are not responsible for outages or failures caused by third-party systems beyond our reasonable control.
11. Amendments
We may update these Terms from time to time. Continued use of our services constitutes acceptance of the updated terms.
12. Contact
For questions regarding these Terms, contact: [email protected].
